Triple Zero Cable Repaired

The outage has now also raised serious issues around the reliability of the triple-zero service as supported by Telstra, prompting Federal Communications Minister Mitch Fifield to demand answers from its boss Andy Penn.

But while Telstra initially blamed the outage on a cable cut caused by an "unknown party", technicians later discovered the outage was caused by a lightning strike and a resulting fire in a cable pit.

"We're working closely with emergency services in those States".

People across the country are having major troubles trying to get through to Emergency Services this morning due to a serious Telstra technical issue. The cable was fixed at approximately 11:00am with other services coming back online after that.

We take pride in the resilience of our network and would obviously not want any interruptions to ever occur.

If this doesn't go through, call the Police Assistance Line on 131 444 and you will be put through to TFS. However, the telco revealed at approximately 6.30am that it had become aware of a problem with Triple Zero calls. "Current impact mostly in NSW and some interruptions in VIC, SA and WA", Telstra said in the post.

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According to Telstra, the cut cable caused "intermittent mobile voice connection interruptions" across the four states, including to 000.

Emergency calls to the Western Australian police are reportedly going through, but there have been some reports of issues in calling St Johns Ambulance.

South Australia is now receiving emergency calls without issue.

It comes as the second outage this week for the telco.

A lightning strike has caused Telstra issues across the country.


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