Amazon now wants to leave deliveries inside your metro Detroit home

Amazon has announced their new service, Amazon "Key". For the time being, Amazon will only allow its own delivery people to make the in-home drop-offs, but there are plans to extend the Key to other service providers like cleaners, house sitters, and dog walkers.

Amazon Key requires a Prime account, a smart lock and Amazon's Cloud Cam.

Perhaps the most frustrating thing about Amazon deliveries is not being home when the delivery shows up.

People are taking to Twitter to let Amazon know how they feel about Key, expressing a mix of disbelief, anger, and worry. All of this is done through an encryption process, and once the process is complete, the Cloud Cam begins recording, and the door is unlocked for the employee to enter.

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While Amazon can direct its delivery employees to enter a home, the homeowner can control who else can come in when they aren't around. The camera has night vision, so you can tell if it's panic room time or just your friendly neighbourhood Amazon delivery person leaving the next Mario game inside your house. Amazon says you should avoid using the service if you have pets that could escape through the front door.

The startup cost to use the otherwise free in-home delivery system may dissuade some users.

If no one answers, the delivery person swipes a button in the app that sends a message up to the cloud, which sends a message down to the customer's Amazon-enabled smart lock. So she orchestrates the preparations remotely-using the Amazon Key app on her phone to let in a cleaning crew and a courier delivering her mom's present. Prime customers can input their ZIP code on the Amazon Key in-home kit product page to see if they live in a supported area and preorder the Key hardware kit.


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